Legal
How we handle the information you share with us through this website.
This Privacy Policy describes how Lumen Land Partners ("Lumen," "we," "us," or "our") collects, uses, and protects personal information when you visit or use our website. We respect your privacy and are committed to protecting the information you provide to us.
Please read this Privacy Policy carefully to understand how we collect, use, disclose, and protect your information.
Information You Provide
When you voluntarily submit information through our website, contact form, or email, we may collect:
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, pages visited, and general website usage information. This information helps us keep the website running securely, understand how visitors use it, and improve the overall experience.
Cookies and Tracking Technologies
This site does not use advertising trackers. Our hosting provider may use strictly necessary cookies for security and delivery of the site. You may disable cookies through your browser settings, though doing so may affect how some features work.
Mobile Information and SMS Consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties for marketing or promotional purposes.
We may use the information we collect to:
You may opt out of marketing communications at any time by contacting us directly.
We Do Not Sell Your Information
We do not sell your personal information to third parties.
Service Providers
We may use trusted third-party service providers that assist us with website hosting, communications, technology, or other business functions, including a title company during a closing you have agreed to. These providers may have access to information only as reasonably necessary to perform services on our behalf.
Legal Requirements
We may disclose personal information when required or permitted by law, including to comply with legal obligations, respond to lawful requests, enforce our agreements, or protect our rights, property, or safety.
SMS and Mobile Information
We do not share mobile information, including phone numbers and SMS consent information, with third parties or affiliates for their own marketing or promotional purposes.
We take reasonable administrative, technical, and organizational measures to help protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
Depending on applicable law, you may have certain rights regarding your personal information, including the right to:
To exercise an applicable privacy right or ask a privacy-related question, please contact us using the information provided below.
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child without appropriate parental consent, we will take reasonable steps to delete that information.
SMS Consent
By providing your phone number through our contact form, you consent to receive calls or text messages from Lumen about your inquiry, as described below.
Types of SMS Communications
If you have shared your phone number with us, you may receive messages related to:
Message Frequency
Message frequency may vary depending on the type of communication and your interactions with us.
Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier and service plan. These charges are your responsibility.
How to Opt In
You may opt in to receive SMS messages from Lumen by submitting our contact form with your phone number.
How to Opt Out
You can opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive from us. After you send STOP, you may receive a confirmation message acknowledging your request. You will no longer receive SMS messages unless you opt in again.
Help
If you need assistance with our SMS communications, reply HELP to any message or contact us at [email protected].
Additional Options
If you do not wish to receive SMS messages, simply do not include your phone number on our forms, or contact us by email instead. Providing consent to receive SMS messages is not required to contact us or inquire about our services.
Standard SMS Disclosures
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or applicable laws. When we make material changes, we may update the effective date or otherwise provide notice as appropriate. We encourage you to review this Privacy Policy periodically to remain informed about how we handle your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at [email protected]. We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.